Privacy Policy
What information is used when you play our games or visit our website, and the choices you have.
Last updated: 2026-01-01
Draft: this document is a framework awaiting legal review and final details before launch.
1. Who we are
Aura Gaming Studios (trading as Aura Gaming Studios, "Aura", "we", "us") is a game studio based in Kenya.
This policy explains what personal information is used when you play our games or visit our website, why, and what choices you have.
2. What this policy covers
This policy covers the Aura Gaming Studios website and our mobile games.
Games covered: Arrow Escape, WordMix, Puzzle Suite, NumberCross, Bible Trivia, IQ Trivia.
3. Our website
Our hosting provider and our servers may automatically record technical information such as IP address, browser type, pages requested and timestamps. We use this to keep the site secure and working.
The website uses only cookies that are necessary for it to function unless you choose otherwise in the cookie settings. See the Cookie Policy for details.
4. Information you give us
We receive the information you choose to send us, for example when you use a contact or request form or email us.
- Your name and email address
- The content of your message and any game or player ID you mention
5. Information collected automatically
When you play, the game and its supporting services may receive the following:
- Device information such as model, operating system and language
- Your IP address and approximate region derived from it
- App version and session information
- Gameplay activity and game progression, needed to save your place and tune difficulty
6. Support communications
If you contact us, we keep your messages for as long as needed to resolve your request and keep a record of it.
7. How we use information
- To provide, operate and maintain our games and website
- To save your progress and, where offered, sync it between devices
- To fix bugs, keep the games secure and prevent cheating or abuse
- To understand how games are played so we can improve them
- To respond to your questions and requests
- To meet legal obligations
8. Legal bases
Where data protection law requires a legal basis, we rely on: performance of a contract (providing the game to you), our legitimate interests (security, fixing bugs, improving games), compliance with legal obligations, and your consent where it is required, which you can withdraw at any time.
10. International transfers
Our service providers may process information in countries other than your own. Where we transfer personal information internationally, we take steps to ensure it remains protected as required by applicable law.
11. Security
We use reasonable technical and organisational measures to protect personal information. No system is perfectly secure, so we cannot guarantee absolute security.
12. How long we keep information
We keep account and game data for as long as your account is active, and deleted within a reasonable period after a verified deletion request. We keep other information only as long as needed for the purposes above or as the law requires.
13. Deleting your data
You can ask us to delete your account, personal data or saved game information at any time using the form on our Data & Account Deletion page.
14. Your rights
Depending on where you live, you may have the right to access, correct, delete or export your personal information, to object to or restrict certain processing, and to withdraw consent. To exercise a right, contact us. You may also complain to your local data protection authority, including the Office of the Data Protection Commissioner in Kenya.
15. Children's privacy
Our games are not directed at children under 13, and we do not knowingly collect personal information from them. Where the law requires parental consent for a child to use an online service, we require it. If you believe a child has given us personal information, contact us and we will delete it.
16. Changes to this policy
We may update this policy from time to time. The date at the top shows when it last changed. If a change is significant we will tell you in the game or on our website.
17. Contact us
Questions about privacy? Use our contact form and choose General Enquiries.